Useful Contacts

General contact details

Lillian Penson Hall
15 – 25 Talbot Square,
London W2 1TT
T: 020 7087 3040
E: Info.lph@london.ac.uk

Reception

To call reception from your room: 0 or +44(0)207 087 3040

Hall Office

Your Hall Manager is Hafsi Bakari
Your Assistant Hall Manager is Johanna Bishop
The Hall Office opens 09:00 – 17:00 (Monday to Friday) and you can contact the managers via email at info.lph@london.ac.uk or call 020 7087 3040.

Warden’s Office

Your Warden is Dr Derrick Chong and your Senior Members team are Philipa Swallow, Patrick Michael Cooke, Daniel Scott, Dipanwita Ghosh, Jade Al-Saraf.

You can make an appointment to see the Warden via email at derrick.chong@london.ac.uk. Appointments are usually Monday to Friday in the evening or Saturday/Sunday mornings.
All matters will be dealt with confidentially.

Important contacts

We do hope that you will enjoy living in Lillian Penson Hall and have a trouble free stay with us. However the listing below details key contact details that you may find useful during your time in halls:

  • Emergency (fire, serious illness etc...) - Security Reception (Ext 0 or 3040 on room phone).
  • Noise - Speak to the resident directly if you can, if that doesn’t work contact Security Reception (Ext 0 or 3040 on room phone). - Hall Manager (Ext 0 or 3040 on room phone) or email info.lph@london.ac.uk
  • Network (IT issues) - ULCC Tel: 020 7862 8092 (Monday to Friday 09:00 – 17:00) or email swan.support@london.ac.uk
  • Harassment - Security Reception (Ext 0 or 3040 on room phone), who will then contact the member of staff on duty.
  • Hall Fees - Finance Office (Student Central Building 020 7862 5772 ahd.finance@london.ac.uk)
  • Appeals against charges - Hall Manager (Ext 0 or 3040 on room phone) or email Info.lph@london.ac.uk
  • Repairs - Log the repair in the maintenance book at reception, if the problem persists, contact the Hall Manager (Ext 0 or 3040 on room phone) or email Info.lph@london.ac.uk
  • Anti-Social or Illegal Behaviour - Security Reception (Ext 0 on room phone), who will then contact the member of staff on duty.
  • Room allocation, room swaps or termination of licence agreement - Reservations Team Tel: 020 7862 8881 or info.halls@london.ac.uk
  • Launderette - Washstation Tel: 0800 141 2331 or http://www.washstation.co.uk
  • Lost ID cards or replacement keys - Hall Manager (Ext 0 or 3040 on room phone) or email Info.lph@london.ac.uk
  • Nearest A&E hospital - St Mary's Hospital, Praed Street, London