Rules & Discipline at Clandon House

As part of our commitment to promoting good community life, the Senior Member team is also responsible for encouraging all residents to respect the rules of Clandon House (noise limits, smoking, and so forth) and for taking action when these rules are breached.
Our hope is to have residents learn to be self-disciplined in their behaviour. The Senior Members have authority to take disciplinary action for misconduct in Clandon House. The emphasis is on informality, with the object of solving problems quickly, simply and fairly. It is hoped that the great majority of issues can be settled amicably at an early stage, without resort to the procedures set out in the Student Disciplinary Procedure. A link to the student disciplinary procedure can be found here.


All of our students should all be able to study or rest without unreasonable disturbance from others at any time so we insist that you must make no noise audible from outside your room between 23:00 and 07:00. Residents or guests who are unable to adhere to these guidelines will face disciplinary action.
Excessively loud music and other noise is not allowed at any time of day in any area of the hall or its grounds. The Warden or nominated Deputy (normally the Duty Senior Member) shall be the arbiter of whether noise is excessive, and their decision shall be final.

Noise disturbance generally creates the most dissatisfaction with hall life. The halls are large places of residence of mostly first-year undergraduate students in a busy part of London. Nowhere in the hall can be completely silent and most staff and residents find that occasionally they need to wear earplugs at night.

Reporting noise problems

The Senior Members are responsible for dealing with noise. If someone is disturbing you, it is often best to politely approach them yourself at first and ask them to be quieter. Most people will be helpful and quieten down; they will be grateful that you did not involve staff and make a formal complaint.
Sometimes you may feel that you cannot approach your neighbour directly, or they may not respond to your request. If this happens, we recommend that you contact Senior Member and tell them where the noise is coming from.


Clandon House operates a strict non-smoking policy, which includes the interior of the accommodation, courtyards, front steps/patio and balconies and smoking whilst leaning out of a window is not permitted. We ask that when you are smoking outside that you follow legal advice and smoke at least two metres away from any entrances or windows.

Residents are advised that the University does not permit the use of electronic cigarettes on our premises. This is based on advice from the British Medical Association, which highlights the unknown health impact of the devices, the risks of undermining current restrictions on tobacco smoking, and the potential for conflict among staff on the issue. Residents that do not follow these rules will be subject to disciplinary action, which may include fines and could lead to you being ordered to leave Clandon House.

Drugs and illegal activity

Possession and use of any controlled drugs or intoxicating substances is illegal and is a serious disciplinary offence within Clandon House. Please note that most new psychoactive substances or “legal highs”, including those that are not yet banned by the Misuse of Drugs Act, are considered by the University to be intoxicating substances.

Drugs, solvents, and intoxicating substances are injurious to health. If you need further information and advice about drugs or other noxious substances, we recommend you seek advice immediately from any one of the many health and support services, including your own doctor, who can provide professional advice. If you do not know how to contact one of the support services, please ask a senior member of Clandon House or the Welfare Officer at the University of London Union. The police are interested in patterns of supply of drugs. If you receive unsolicited offers of drugs, or have other information that could be helpful to the police, we encourage you to share this information with them.

The University is unable to tolerate illegal activities by residents. Any resident found conducting any illegal activity will be subject to disciplinary procedures. This means that the resident’s College or Institution and the Metropolitan Police may be informed. Any resident found to be under investigation by the police may be required to reside away from Clandon House until the matter is resolved.


Guests and visitors

Under 18’s are not permitted as overnight guests. Please discuss any overnight or long term guests with your flatmates.

Your guests must adhere to the same standard of behaviour that is expected of residents. You will be held personally responsible for the conduct of your guests at all times, and consequently you may face disciplinary action for, and be liable for the cost of, any damage or disturbance caused by your guests.

For security reasons, you must not give your room key to anyone else: this specifically includes your guests.

Banned items

You must not bring or use any hazardous substances (including, but not limited to, any combustible materials) anywhere in the hall and this includes any materials obtained from University laboratories. The following list of banned items is not exhaustive and the University reserves the right to add or remove any item:

  • Weapons (including replicas)
  • Candles
  • Joss sticks
  • Shisha pipes, bongs, and vaporisers
  • Oil lamps
  • Paraffin, petrol or other flammable liquid
  • Portable heaters
  • Clothes irons
  • Multi-socket block adaptors
  • Chip pans
  • Hot plates
  • Grills
  • Toasters and sandwich makers
  • Rice cookers
  • Microwave ovens
  • Fairy lights

Compressed gases such as oxygen and nitrous oxide cylinders are not allowed in the hall unless supplied in accordance with a doctor’s prescription and with the prior written permission of the General Manager. No animals (including fish) are allowed inside the Hall, except registered assistance animals by prior agreement.

If an item that is deemed to be dangerous (or on the banned list) is found in the accommodation, it will be removed by a member of the Hall Management Team or Warden. You will then be contacted regarding the item.